Legal Document

Privacy Policy

Effective Date: 23rd September 2025

MyCareerSarthi ("MyCareerSarthi", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly, securely, and in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our website, services, or platforms.

1. Information We Collect

We may collect the following categories of personal and business information:

Personal Identifiable Information (PII): Name, email address, phone number, postal address, job title, organization details.
Sensitive Personal Data (SPDI): Passwords, financial information (bank account, payment card details), health information, official identifiers (e.g., Aadhaar, PAN) — only where explicitly required and lawfully obtained.
Usage Data: IP address, browser type, operating system, device identifiers, pages visited, access times, and cookies.
Professional Information: Curriculum vitae, work experience, and skills (where voluntarily provided for mentoring, training, or recruitment purposes).

2. How We Use Your Information

We process personal data only for lawful purposes, including:

To provide, improve, and customize our consulting and training services.
To communicate with you regarding inquiries, contracts, newsletters, or events.
To process payments and invoices.
To comply with legal obligations, audit requirements, or government requests.
To send marketing communications (only with your explicit consent, where required).
To analyze usage trends for website and service improvements.

3. Legal Basis for Processing

Under the DPDP Act, 2023, and IT Rules, we process your data based on:

Consent: Where you have explicitly consented (e.g., newsletter subscription).
Contractual Necessity: To perform our obligations under a service agreement.
Legal Obligation: To comply with applicable laws, regulations, or court orders.
Legitimate Interest: To improve services, enhance security, or prevent fraud.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information:

With trusted third-party service providers (IT systems, payment processors, cloud hosting, analytics) under strict confidentiality agreements.
With regulators, government authorities, or law enforcement where legally mandated.
During business transfers such as mergers, acquisitions, or restructuring, subject to applicable laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. Upon withdrawal of consent or end of retention need, your data will be securely deleted or anonymized.

6. Your Rights

As per the DPDP Act, 2023, you have the following rights:

Right to Access: Request details of your personal data processed by us.
Right to Correction: Request rectification of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data where legally permissible.
Right to Consent Withdrawal: Withdraw consent for processing (without affecting prior lawful processing).
Right to Grievance Redressal: Approach our Data Protection Officer (DPO) for concerns.

7. Security Measures

We implement reasonable security practices and procedures (RSPPs), including encryption, access control, and regular security audits, in line with ISO/IEC 27001 standards to protect against unauthorized access, disclosure, alteration, or destruction of data.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You may choose to disable cookies in your browser, but some features may not function properly.

9. Grievance Redressal & Contact Information

For any concerns regarding your personal data, please contact our Data Protection Officer (DPO):

Name: Saurabh Sharma

Email: support@mycareersarthi.com

Phone: 9810291730

As per Indian law, we aim to acknowledge and resolve grievances within 30 days.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business practices. Updates will be posted on this page with a revised "Effective Date."

1. Information We Collect

We may collect the following categories of personal and business information:

Personal Identifiable Information (PII): Name, email address, phone number, postal address, job title, organization details.

Sensitive Personal Data (SPDI): Passwords, financial information (bank account, payment card details), health information, official identifiers (e.g., Aadhaar, PAN) — only where explicitly required and lawfully obtained.

Usage Data: IP address, browser type, operating system, device identifiers, pages visited, access times, and cookies.

Professional Information: Curriculum vitae, work experience, and skills (where voluntarily provided for mentoring, training, or recruitment purposes).

2. How We Use Your Information

We process personal data only for lawful purposes, including:

To provide, improve, and customize our consulting and training services.

To communicate with you regarding inquiries, contracts, newsletters, or events.

To process payments and invoices.

To comply with legal obligations, audit requirements, or government requests.

To send marketing communications (only with your explicit consent, where required).

To analyze usage trends for website and service improvements.

3. Legal Basis for Processing

Under the DPDP Act, 2023, and IT Rules, we process your data based on:

Consent: Where you have explicitly consented (e.g., newsletter subscription).

Contractual Necessity: To perform our obligations under a service agreement.

Legal Obligation: To comply with applicable laws, regulations, or court orders.

Legitimate Interest: To improve services, enhance security, or prevent fraud.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information:

With trusted third-party service providers (IT systems, payment processors, cloud hosting, analytics) under strict confidentiality agreements.

With regulators, government authorities, or law enforcement where legally mandated.

During business transfers such as mergers, acquisitions, or restructuring, subject to applicable laws.

6. Your Rights

As per the DPDP Act, 2023, you have the following rights:

Right to Access: Request details of your personal data processed by us.

Right to Correction: Request rectification of inaccurate or incomplete data.

Right to Erasure: Request deletion of your data where legally permissible.

Right to Consent Withdrawal: Withdraw consent for processing (without affecting prior lawful processing).

Right to Grievance Redressal: Approach our Data Protection Officer (DPO) for concerns.